Genuine Toner Authenticity & Warranty Center
Scan & Verify Your Genuine Toner
Your toner is now connected to LankaFix's secure verification system.
Warranty Coverage for Your Toner
Warranty Details
Valid Until: August 14, 2024
Coverage Type: Manufacturing Defects
Proof of Purchase: Required
Eligible Issues
- Powder leakage
- Dust contamination
- Chip error
- Faded printing / streaks
- Malfunctioning cartridge
Warranty Claim Form
Track Your Pickup & Replacement
Claim Received
Your warranty claim has been registered in our system.
Status: Completed
Pickup Scheduled
City Pack pickup has been scheduled for your location.
Status: Active
Toner Collected
Awaiting collection by City Pack courier.
Status: Pending
Inspection in Progress
Our technical team will inspect the toner.
Status: Pending
Replacement Approved
If eligible, replacement will be approved.
Status: Pending
Replacement Delivered
Brand new replacement delivered to your address.
Status: Pending
Replacement Guarantee
Defective units receive a brand-new replacement within 2-4 working days.
Free Delivery
Via City Pack
Fast Processing
2-4 working days
Refund Option
3-5 working days
Important: Please retain the defective toner and packaging until pickup is completed.
Why Choose LankaFix Genuine Toners?
100% Genuine OEM Imports
Direct from manufacturers with complete traceability
Secure QR Anti Counterfeit
Each product has a unique QR code for verification
VAT Bill Provided
Official invoices for all purchases
Free Replacement Warranty
Full warranty support for manufacturing defects
Island wide Courier
Free pickup and delivery across Sri Lanka
Sri Lanka's first QR based authenticity verification platform for printing consumables
How to Spot a Genuine Toner
Check QR Label
Look for the LankaFix QR label on the packaging
Scan to Verify
Use your smartphone camera to scan the code
Confirm Serial Match
Verify serial number matches the packaging
Ensure Packaging Integrity
Check for tampering or resealing signs
Consumer Alert: If your toner does not match our system, do not use it report it immediately to 011 275 6868
Need Another Toner?
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Compatible Options
View all compatible toners for your printer
Dealer Bulk Offers
Special pricing for businesses & dealers
Printer Repair Services
Professional repair for all printer brands